SHIPPING

PREPARATION & PRODUCTION

At Maison ARGOT, each piece is crafted with the utmost care, following the codes and precision of couture craftsmanship.

  • The preparation, production, and finishing of your item are entirely handmade in our atelier.

  • Orders require 7 to 10 days of preparation.

  • Customized or made-to-measure pieces require 25 to 35 days, as each creation undergoes meticulous artisanal work.

These timeframes ensure the exceptional quality and attention to detail that define Maison ARGOT.

SHIPPING & DELIVERY TIMES

We offer worldwide DHL Express shipping.

Once your piece has been completed and prepared for dispatch, delivery times are typically as follows:

  • 1 to 5 days for express international deliveries (depending on your location and customs).

A tracking link will be sent via email as soon as your order has been handed over to our transport partner.

All orders are shipped inclusive of VAT (TVA) only. Any customs duties, import taxes, or additional fees imposed by the destination country are the sole responsibility of the client. These charges are determined by local customs authorities and are not controlled by Maison Argot.

Maison Argot works with different warehouses and preparation centers located in different countries. Depending on the availability of the piece ordered, your order may be dispatched from the country and location where it can be prepared and shipped the fastest.

This allows us to reduce processing and delivery delays and helps ensure that your order reaches you as quickly as possible.

The country of dispatch may therefore differ from Maison Argot’s registered or commercial location.

TRANSPORT OPERATORS

To guarantee reliability, security, and premium service, we work exclusively with:

  • DHL Express

These trusted operators ensure safe delivery and, depending on your region, the ability to schedule or update your delivery slot.

ORDER CANCELLATIONS

At Maison ARGOT, each piece is thoughtfully prepared and produced upon order, in accordance with our dedicated production process.

- Cancellation Before Dispatch :

As a gesture of flexibility, cancellation requests may be considered prior to dispatch, subject to approval by our Client Services team.

Where approved as a voluntary cancellation, the full order value will be issued as Maison ARGOT store credit, redeemable towards future purchases.

- Cancellation After Dispatch :

Once an order has been dispatched, cancellation requests can no longer be processed under our voluntary cancellation policy.

Any subsequent request will be handled in accordance with our Returns & Refunds Policy, including all applicable eligibility requirements.

For assistance, please contact contact@maisonargot.com

DELIVERY TRACKING

You can track your shipment at any time by clicking on the tracking link sent to you by email. If you need assistance, our Customer Care team is available at contact@maisonargot.com .